Privacy Policy

Last updated: October 26, 2026

Quest Club ("we", "us") is run by its developer, Miguel Angel Morales, an individual in Los Angeles, California. Mailing address: Quest Club, 11504 Nebraska Ave #101, Los Angeles, CA 90025. This policy explains what we collect when you use the Quest Club app and this website, why, and the choices you have. Contact us any time at support@getquestclub.com.

1. What we collect

Information you give us

Account: a username, a password (stored only as a one-way hash, never in readable form) and your birthday, which we use to check your age.
Email (optional): if you add one, we use it to reset your password and to send important account messages. Without one, we cannot recover a lost password.
Messages to us: anything you send to support, including your email address and what you write.

Information created when you play

Your characters and game progress: stats, items, quests, positions and settings, saved on our servers per game.
Purchase records: which games or packs your account owns. Apple processes your payment; we receive a confirmation and an order identifier, not your card or Apple ID details.
In games with other players, chat messages and what other players can see about your character, such as your username and appearance.

Technical information

Basic device and app data, such as device model, operating system version, app version, language, crash reports, and your IP address in server logs.
Usage events that help us run and improve the game, such as sign-ups, sessions, how long you play, and which screens or quests you reach.

We do not collect your precise location, contacts, photos or microphone. We do not use advertising identifiers and we do not track you across other companies' apps and websites.

2. How we use it

To run your account and the games, save your progress and unlock what you bought.
To process purchases, prevent fraud and handle refunds.
To keep players safe, enforce our Terms and respond to reports.
To fix bugs, measure performance and improve the games.
To answer your messages and send the emails you asked for.

3. Who we share it with

We do not sell your personal information. We share it only with:

Service providers that host our servers, store backups, send email and report crashes. They may use the data only to do that work for us.
Apple (and later other app stores) for purchases and subscriptions.
Other players, only what is meant to be shared in a game, such as your username and your character's look.
Authorities or others when the law requires it, or to protect the safety of players or our rights.
A buyer or successor, if the business is sold, with the same protections for your information.

4. How long we keep it

We keep your account and progress until you delete your account. After you delete it, we remove your data within 30 days, except records the law requires us to keep (such as purchase records) and backups that are overwritten on a schedule. Server logs are kept for a limited time and then deleted.

5. Your choices and rights

Delete your account in the app, or see how to delete your account.
Access, correct or export your information by emailing us.
Emails: every marketing email has an unsubscribe link. Account emails, like a password reset, are not marketing.
Depending on where you live (for example the EU, UK or California), you may have additional rights, including to object to or restrict our use of your data and to complain to your data protection authority. Email us to use any of them. We will not treat you worse for doing so.

6. Security

We use encrypted connections, hashed passwords, access controls and backups. No service is perfectly secure. Use a password you do not use anywhere else.

7. Where your data is stored

Our servers are in the United States. If you use Quest Club from another country, your information is transferred there. We use appropriate safeguards where the law requires them.

8. Children

Quest Club is not for children under 13, and we do not knowingly collect information from them. When you sign up we ask for your birthday. If you are under 13 we do not create the account. If we learn we have information from a child under 13, we delete it. A parent who believes this has happened can email us.

If you are under 18, ask a parent or guardian before buying anything.

9. Changes

If we change this policy in a way that matters, we will tell you in the app or by email, and update the date above.

10. Contact

Quest Club
11504 Nebraska Ave #101, Los Angeles, CA 90025
support@getquestclub.com