Support

Email us at support@getquestclub.com. Tell us your username (never your password), your device and what happened, and we will reply as soon as we can.

I forgot my password

If you added an email to your account, use "Forgot password" on the login screen. If you did not add one, we cannot verify the account is yours and cannot recover it. Adding an email in the app's account settings protects you from this.

I bought a game and cannot play it

Open the game's page in the app and tap "Restore purchases". Purchases are tied to your Quest Club account, so log in with the same account. If it still does not unlock, email us the date of the purchase.

Refunds

Purchases are made through Apple, so refund requests go to Apple at reportaproblem.apple.com. If Apple refunds a purchase, the game is locked again on your account.

Delete my account

See how to delete your account and data.

Report a problem or a person

Email support@getquestclub.com with what happened and the username involved.